IIUM Management Centre Training Programme

The Management Centre is one of the institutions appointed by the Securities Commission to become the course provider for the CPE (Continuing Professional Education) programme. The programs are usually conducted at the Management Centre premises and the speakers are PhD holders who posses vast experience in their fields. The fee for these one-day programs is RM240.00 per person, which is inclusive of the course materials, 2 coffee breaks and lunch.

Executive Training – Management Development Programme

The Management Centre has been active in conducting management development programmes for public and private sector organisations. Its past clients include Malaysia Airlines, Maybank, Bank Indonesia, Rating Agency Malaysia, Bank Negara Malaysia, Government of Brunei, Alliance Merchant, and Institut Tadbiran Awam Negara (INTAN); to name a few. The programmes offered by the Centre can be conducted in-house at the client’s location or at the Management Centre’s premises. Among the management development course that can be conducted by the Centre includes:

• Islamic Financial Management
• Islamic Banking & Finance
• Economic Forecasting
• Quality Management
• Finance for Managers
• Management Control Process
• Portfolio Management
• Managing Across Cultures
• Train the Trainers

Introduction/Needs Analysis Overview of Financial Management

  • Accounting and compliance to SC rules
  • Financial Accepting vs Management Accounting

Concepts in Accounting and Finance

  • Accounting Principles and Conventions
  • Overview of Business Transactions

Elements of Financial Reports

  • Balance Sheet
  • Profit and Loss
  • Cash Flow
  • Notes
  • Case Example

Case study – How to Interpret Financial Statements

  • Company Profile
  • Chairman’s Statement
  • Report by the Auditors
  • Financial Statements
  • Case Analysis and Discussion

Interpretation of Accounts & Ratio Analysis

  • Horizontal and Vertical Analysis
  • Profitability Ratios
  • Liquidity Ratios
  • Leverage Ratios
  • Leverage Ratios

Introduction to Simulation

  • Group meetings
  • Submission of results analysis of results ratios, and interpretation of results learning points

Data Descriptions and Transformation

· Time Series Data
· Data Collection
· Data Components
· Graphical Presentation
· Data Smoothing
· Data Conversion
· Data Transformation

Basic Forecast Methods

· Assumptions
· Naïve Forecast
· Simple Moving Average Forecast
· Trend Forecast
· Causal Model Forecast

Illustration of Forecasting Task Order

· Forecasting the Kuala Lumpur Composite Index (Computer Session)
· Data Description: Plotting the Time Series
· Model Building
· Forecast Accuracy
· Ex ante Forecast

Islamic Money Market

  • The Islamic Financial System
  • The Islamic Financial Market
  • Structure
  • Liquidity (al Suyulah)
  • Instruments
  • Illustrations
  • Current Developments

Islamic Capital Market

  • Islamic Valuation of Equity/Stocks Production/Capital Structure Model) Contratrading, Shortselling, Futures & Options Islamic Bond Market Structuring Islamic Bonds
  • Islamic Coupon & Zero Bonds

Essential Concepts in Business Finance Goal/Objective of Financial Management

  • Scope of Financial Management
  • Recent Issues

Valuation of Securities: Risk and Return Time-value of Money

  • Future value
  • Present value
  • Annuities

Exercises Valuation of Securities

  • Fixed income securities
  • Money market securities
  • Mechanism of fixed income and money markets
  • Malaysian money market securities
  • Islamic money market securities

Stocks

  • New issues and the IPO process
  • Terminologies
  • Stock Valuation techniques
  • P/E approach, Dividend discount models
  • Malaysian equity markets

Risk and Return

  • What is risk
  • How is risk measured
  • Means returns, standard deviations and variance Risk and diversification
  • Systematic and Unsystematic risk
  • What is project sensitivity
  • The risk/return trade-off
  • Risk and return: Capital Asset Pricing Model (CAPM)
  • Stock returns and betas

Securities Markets

  • Types of Securities
  • Primary vs. Secondary Markets
  • Risk Transfer/Role of Markets

Investment Theory

  • Market Indexes
  • Portfolio Diversification
  • Capital Asset Pricing Model (CAPM); Arbitrage Pricing Theory (APT)
  • Active and Passive Management
  • Asset Allocation Strategies
  • Timing Strategies

Performance Evaluation of Unit Trust

  • Return Measures
  • Performance Attribution
  • Risk Adjusted Measures
  • Sharpe vs. Treynor Measures
  • Market Timing
Computer Session: Computing for Stocks and Portfolios

Understanding Risk g Competitive Scenario

  • What is Interest Rate Risk
  • Determinants of Interest Rate Movements

Bonds: Market and Pricingpetitive Scenario

  • Bond types and terminologies
  • Basic Interest Rate Mathematics
  • Bond pricing and valuation
  • Yields and Yield Curves
  • Interest Rate; Term Structures
  • Ratings and Risk

Interest Risk and Bond Portfolio

  • Bond Valuation and Sensitivity
  • Estimating interest rate exposure of a bond portfolio
  • Duration Analysis
  • Portfolio Duration and Interest Rate Expectation
  • Balancing between investments in Bonds and Bond Issuance
  • Gap Analysis
  • Immunizing a bond portfolio

ISSUES IN CORPORATE FINANCE

This 1-day programme is designed to provide participants with an understanding of key issues in corporate finance especially estimating funding requirements. Remisiers/people associated with the stock broking industry should find this useful particularly in analyzing listed company’s financial statements.

Estimating Short Term Finding Needs

  • Profit vs Cash flow
  • Estimating Funding Needs
  • Short Term Funding Requirement – Using the Cash Budget Cash-flow Planning
  • Predicting Short-term Cash-flow
  • Proforma Cash Budget
  • How to Construct and Interpret a Cash Budget Class Exercise
    : Coulsen Inc. GroupBreakout–Group Discussion
    : Case Analysis
    : Azat Inc

Working Capital Management

  • Indicators of Liquidity
  • Return of Equity – ROE model, Profitability; Asset turnover; Financial Leverage
  • Sustainable growth
  • The production/operating cycle
  • The cash conversion cycle
  • Working capital strategies
  • Class discussion
    : W.T. Grant Group Breakout–Group Discussion
    : Case Analysis
    : Carrefour SA Giant Hypermarke

INTERPRETING FINANCIAL STATEMENT: SECTORAL ANALYSIS

This 1-day programme is intended to provide participants with an appreciation for interpreting financial statements from a sectoral viewpoint. The need for the sectoral analysis and the many differences that require a sectoral approach to interpreting ratios.

A Review of Accounting and Financial Management

  • Accounting Principles and Conventions
  • Business Transactions in :
  • Manufacturing/Trading
  • Banking/Insurance
  • Property/Development Mining
  • MASB Standards on sector reporting

Financial Reports

  • Balance Sheet
  • Profit & Loss
  • Cash Flow
  • Notes
  • Case Example – Manufacturing/Banking/Property/Mining

Ratio Analysis – An Overview by Industry

  • Profitability/Liquidity/Leverage
  • PE/DY/Market Capitalization

Simulation Exercise

  • Briefing
  • Group Decision
  • Results and Interpretation of Results
  • Discussion

ISLAMIC ECONOMICS

Why Islamic Economics and Finance?

  • Why Not Conventional Economics and Finance?
  • Science is not value free
  • Worldviews- The Basis of Economic Systems
  • What are worldviews?
  • Elements of worldview relevant for economics: Conventional vs Islamic
  • Economics vs. Islamic Economics
  • Scarcity and Choice: Conventional and Islamic
  • Definition and scope of Economics and Islamic economics

How to Develop Islamic Economics

  • Methodology of Islamic Economics
  • Sources of Islamic economics
  • Shari’ah, Fiqh and Usul al-Fiqh
  • Dealing With Contemporary Issues
  • Ijtihad: Definition, Scope and Types
  • Some examples of Ijtihad related to Islamic economics

The Islamic Economic System

  • Foundations of An Islamic Economic System
  • Philosophical Foundations, Principles and Goals
  • How to Measure Performance of an Economic System
  • Characteristics of An Islamic Economic System
  • Property Ownership: Types and Implications for Economic/Business Activity
  • Motivation and Incentives in an Islamic Economic System
  • Decision Making Structure: The Concept of Shura’

The Market, State and Economic Justice

  • The Relationship Between Market and State in an Islamic Economy
  • Importance of Markets
  • The Complementary Role of the State: The Institution of al-Hisbah
  • Allocating resources: principles and application
  • Distributive Justice in an Islamic Economic System
  • Equity vs. Equality: The Concepts of Khilafah and Amanah
  • Goals of Distribution in an Islamic economic system

QUALITY BENCHMARKING FOR SERVICE INDUSTRIES

This program is developed to equip the participants with the effective principles and tools in improving quality in service industries. The program places special emphasis on benchmarking as an easy but powerful quality improvement tool.

Topic: Issues in Quality Management

  • What is Quality?
  • Dimensions of Quality
  • Customer Satisfaction
  • Kaizen

Topic: Issues in Quality Management

  • Problem Solving Method
  • ISO 9000 Quality Management System
  • Six Sigma

Topic: Benchmarking

  • What is Benchmarking?
  • Rationale for Benchmarking
  • Benchmarking Process

Topic: Benchmarking

  • Applications Locally as well as Globally
  • Benchmarking Trend
  • Case Study on Benchmarking : Malaysian Example

ECONOMIC INDICATORS AND THEIR IMPLICATIONS FOR THE CAPITAL MARKETS

This 1-day programme is intended to provide participants with an understanding of the key economic indicators and what it implies in businesses and stock markets.

The Relationship between the Real Economy and the Financial Sector & Economics Indicators and the Capital Market Categories of Indicators

  • Leading
  • Coincidental
  • Lagging

Leading Indicators: Definitions and Benchmarks

  • Business Failures
  • Housing Starts
  • Stock Price Index
  • New Orders
  • Durable Goods
  • New Incorporations
  • Average Working Hours
  • Building Contracts
  • Wholesale Price Index

Leading Indicators: Relationships

  • Business Failures

Coincidental and Lagging Indicators: Definitions and Benchmarks

  • Real and Nominal GDP, GNP
  • Private Consumption Indicators
  • Private Investment Indicators
  • Government Revenue and Expenditure
  • Exports and Imports
  • CPI and GDP Deflator
  • Savings-Investment Gap
  • Industrial Production Index
  • Manufacturing Index

Coincidental and Lagging Indicators: Relationships

Case Studies/Discussion Articles

Economic Indicators and the Capital Market: Putting It Together

Case Studies/Discussion Articles

CORPORATE GOVERNANCE

This one-day programme is intended to provide participants with the basic understanding of the evolving and changing roles of the corporations and modern society. Company directors’ responsibilities will be stressed upon for ensuring observance of good practices of governance of the corporation thus achieving transparency, integrity, accountability and social responsibilities.

  • Roles and responsibilities of companies towards shareholders
  • Statutory, self regulation, and voluntary adherence to corporate governance in Malaysia
  • Characteristics of good corporate governance
  • Roles, responsibilities, and powers of Securities Commission
  • Roles, responsibilities, and powers of Kuala Lumpur Stock Exchange
  • Roles, responsibilities, and powers of other statutory and regulatory bodies in corporate finance
  • Duties and responsibilities of company directors
  • Common offences committed by company directors under the Companies Act 1965

MARKETING FOR VALUE CREATION

This program is intended to provide participants with an overview of marketing for value creation. Participants shall be exposed to the 8Ps of the marketing mix to identify latent and unutilized potential in one or more of the Ps to deliver value and achieve customer satisfaction.

Topic: Marketing as a Process

  • Marketing in the Twenty-First Century
  • Marketing for the Financial Industry
  • Understanding and Identifying Target Markets
  • Customer-based Value Creation
  • Positioning and Differentiation
  • Illustrations: Methods of Measuring Customer Value & Five Ways of Failing to be Customer Centric
  • Short Case Study: Akio Morita: An Asian Marketing Legend

Topic: Marketing Mix and Value Creation

An examination of how each of the following Ps individually and synergistically creates value and delivers satisfaction to the customers:

  • Product
  • Price
  • Place
  • Promotion

An examination of how each of the following Ps individually and synergistically creates value and delivers satisfaction to the customers:

  • People
  • Process
  • Physical evidence
  • Productivity and Quality
  • Illustrations: The Brand Report Card

:Creating a Tipping Point

:Culture and Relationship Marketing

:Audit: Characteristics of Company Departments that are Truly Customer-Driven

UNDERSTANDING MERGERS AND ACQUISITIONS

This programme is intended to provide an overview of mergers and acquisitions. Emphasis will be on the valuation aspects of mergers and acquisitions. It is intended that participants will have a better appreciation of the pricing issues of mergers and acquisitions.

Introduction to Corporate Restructuring

  • Mergers and Acquisitions
  • Why companies undertake M & As
  • Types of mergers
  • Financing M & As
  • Friendly vs Hostile Takeovers
  • Proxy battles and tender offers
  • Pre and post tender offer
  • Mergers and the Economy
  • Reasons and Motives for mergers
  • Estimating economics gains and cost from mergers

Valuation for Merger Candidates Valuation Methods

  • Net Tangible Asset (NTA)
  • Profit / Sales / P/E Multiple
  • Comparable Transaction
  • Discounted Cash Flow
  • Case Study For Managers

 STRATEGIC BUSINESS MODELS

The aim of this course is to provide participants with a methodology for developing a business model. The emphasis is on enabling them to chart the key elements in developing a coherent business model.

Formulating a Business Modelg Competitive Scenario

  • Key elements of a business model
  • Choosing a profit model
  • Value chain analysis
  • Customer value proposition

Implementing the Business Model

  • Corporate core competence
  • Leveraging on competencies
  • Managing competence portfolio

MANAGING EXCHANGE RATE RISK

This is a one day program designed to provide participants with a basic understanding of exchange rates, currency risk and risk management techniques. At the end of the program, participants should have:

  • An appreciation of currency risk.
  • A basic understanding of currency markets and how they work..
  • An understanding for the need to hedge and some basic hedging techniques.

Topic: Exchange Rate Systems

  • Evolution of exchange rate regimes.
  • Fixed Exchange Rate, Gold Parity Systems.
  • Post Bretton World.
  • Fixed, Floating and Managed Floats.
  • The trade offs in exchange rate management.
  • Mechanics of Central Bank intervention
  • Spot Rates.
  • Forward Rates.
  • European vs. American quotes.
  • Bid-ask spreads.
  • Forward premiums/discounts.
  • Mechanics of Exchange Rate Markets

Topic: Basic Currency Hedging Techniques

  • Mini Case on Currency exposure.
  • Using currency forward/futures contracts.
  • Using currency options.
  • Currency Risk Sharing Agreements.
  • A Money Market Hedge.
  • A Basic Currency Swap

PHILOSOPHY OF THE ISLAMIC FINANCIAL
SYSTEM

This program is intended to familiarize the participants with the philosophy of the Islamic financial system, which provides the principles and dynamism to the present day practices of Islamic banking and finance.

Topic: Concept and Principles

  • The Islamic Financial System
  • Shariah principles and sources

Topic: Approaches and Techniques

  • The Objectives of al-Shariah
  • Education and Training
  • Ensuring Justice and Fairness
  • Public Interest

Topic: Islamic worldview

  • Individual
  • Institutions

Topic: Framework of the Islamic Financial System

  • Historical Model
  • Present practices

Topic: Framework of the Islamic Financial System

  • Case: Malaysian Islamic Financial Institutions

MEASURING AND IMPROVING SERVICE QUALITY

This program is designed to provide participants with a basic understanding on major dimensions of service quality and how service quality can be measured in an organisational setting. Participants shall also learn to identify service quality shortfalls based on a gap analysis that also systematically highlights prescriptions for closing service gaps for service improvements.

Topic: Understanding Services

  • Service Products as Intangible Performances
  • Customer Involvement in the Production Process
  • People as Part of the Product
  • Greater Variability in Operational Inputs and Outputs
  • Harder for Customers to Evaluate
  • No Inventories for Services after Production
  • Importance of the Time Factor
  • Different Distribution Channels
  • Illustrations: Exceeding Customers’ Highest Hopes: A Service Marketing

Checklist

  • Case study: Menton Bank Asia

Topic: Defining Service Quality

  • The Transcendent View
  • The Product-based Approach
  • User-based Definitions
  • Manufacturing-based Components of Quality
  • Service-based Components of Quality

Topic: Measuring Service Quality

  • Generic Dimensions Used by Customers to Evaluate Service Quality
  • The SERVQUAL Scale
  • Tangibles, Reliability, Responsiveness, Assurance and Empathy as the Five Dimensions of the SERVQUAL Scale
  • Other Measures of Service Quality
  • Service Quality and Customer Satisfaction
  • Illustrations: Using and Analyzing the SERVQUAL Scale

Topic: Identifying the Service Quality Shortfalls

  • The Knowledge Gap
  • The Standards Gap
  • The Delivery Gap

Topic: Identifying the Service Quality Shortfalls

  • The Internal Communications Gap
  • The Perceptions Gap
  • The Interpretation Gap
  • The Service Gap
  • Identifying Failure Points

Topic: Correcting the Service Quality Shortfalls for Service Improvement

  • Learn what customers expect
  • Establish the right service quality standards
  • Ensure that service performance meets standards
  • Ensure that communication promises are realistic
  • Building a service quality information system
  • Analysis of customer complaints
  • Problem solving and service recovery

RISK MANAGEMENT AND FINANCIAL DERIVATIVES

This is a one-day programme designed to provide participants with an understanding of the different types of risk and how derivatives could use in their management.

Type of Risks

  • Market/Price Risk
  • Inflation Risk
  • Interest Rate Risk
  • Default/Credit Risk
  • Liquidity Risk
  • Currency/Exchange Rate Risk

Types of Financial Derivatives

  • The Forward Contract
  • Futures Contracts
  • Options
  • Swaps

Managing Interest Rate Risk with KLIBOR Futures Contract

Exercise/Problems

Managing Interest Rate Risk with SWAPs

Managing Currency Risks with Currency Options

BALANCED SCORECARD

The aim of this course is to provide participants with basic skills in developing and implementing their organization’s strategy. It will begin by highlighting the implementation problems typically faced by many organizations as they execute their strategy. This course will use the Balanced Scorecard as the basic tool in assisting with strategy implementation.

Why Strategies Fail?

  • Problems in strategy implementation
  • Issues in formulating strategies
  • Moving from analysis to synthesis
  • Developing a “balanced” strategy

Using the Balanced Scorecard for Strategy Implementation

  • Developing the Strategy Map
  • Using the Strategy Planning Ladder
  • Developing the Scorecard

AFTA AND ITS IMPACT ON THE MALAYSIAN ECONOMY

This programme is intended to provide an understanding on ASEAN Free Trade Area (AFTA) and its impact on Malaysian economy. The objective is to enhance participant’s knowledge on current issues as well to increase awareness on the possible threats and opportunities that could be created by liberalization efforts under AFTA.

Introduction on AFTA

  • Some background information on ASEAN countries
  • What is AFTA
  • The objectives and basic framework of AFTA
  • Implementation of AFTA
  • How AFTA is WTO consistent?
  • Problems and Challenges

The impact on key Malaysian Industries

  • Impact on the automotive sector (Proton and Perodua)
  • Impact on Services sector – Banking, Insurance, Stock-Broking etc.
  • Impact on Trade

UNDERSTANDING THE MERGERS AND TAKEOVER
CODE

This 1-day programme is intended to provide participants with a working knowledge of mergers and acquisitions. It is intended that participants will have a better appreciation of the Malaysian Code on Take-overs and Mergers so that they can better understand the implications of a general offer with respect to their investment decisions or corporate actions.

Topic: Principles underlying the Code

  • Reasons for regulating takeovers and mergers
  • Historical background
  • Regulatory framework of takeovers in Malaysia
  • Scope of the Code
  • Key guiding principles:
    • protection of minority shareholders
    • equality of treatment
    • timely dissemination
    • good faith

Topic: General Offers

  • Mandatory general offers
    • when is it triggered
    • rules in determining the price, nature of considerations etc.
    • waivers
  • Voluntary general offers
  • Partial offers

Topic: Procedural Aspects

  • Approaches and announcement
  • Step by step overview of the takeover

Topic: Duties of offeror and offeree

Related topics:

Effect of contravention of the Code

Defensive tactics and strategies against takeover

Case study: Takeover of Palmco by IOI

TRAINING MANAGEMENT

The aim of this course is to develop the participant’s skills in planning and managing training. It will focused on corporate competency as the framework for training management.

Topic: Core Competencies of the Corporation

  • Identifying core competencies of the corporation.
  • Managing competencies pool.

Topic: Core Competencies of the Corporation

  • Developing the SKA inventory.
  • Build vs. buy decision in competency development.

Topic: Developing the Training Master Plan

  • Translating core competency requirements into a training master plan.
  • Planning the implementation of the training master plan

Topic: Developing the Training Master Plan

  • Feedback and improvement in training planning.
  • Group Exercise: Developing the Training Master Plan

CUSTOMER BEHAVIOUR MODELS FOR THE UNDERSTANDING
OF INVESTORS’ PSYCHOLOGY

This program is intended to provide an overview of the various customer behaviour models for the understanding of investors’ psychology and behaviour. Participants shall be exposed to cognitive, affective and conative explanations on why investors behave the way they do.

Topic: Overall Model of Customer Behaviour

  • Cultural Influences
  • Social Influences
  • Personal Influences
  • Psychological Influences

Topic: Cultural Influences

  • Cultural Models of Behaviour
  • Subcultural Models of Behaviour
  • Social Class Models of Behaviour
  • Illustrations: Culture and Relationship Marketing

Topic: Social Influences

  • Reference Groups
  • Family
  • Roles and Statuses
  • Illustrations: Stages in Family Life Cycle

: Technographic Segmentation

Topic: Personal Influences

  • Age and Life-Cycle Stages
  • Occupation
  • Economic Circumstances
  • Lifestyle
  • Personality and Self-Concept
  • Case Study: Four Customers in Search of Solutions

Topic: Psychological Influences

  • Motivation
  • Perception
  • Learning
  • Beliefs and Attitudes
  • Case Study: Four Customers in Search of Solutions

AFTA /WTO AND THE MALAYSIAN FINANCIAL SECTOR

This programme is intended to provide an understanding on ASEAN Free Trade Area (AFTA) and the World Trade Organization (WTO), and their impact on Malaysian financial sector. The objective is to enhance participant’s knowledge on current developments in world trade regime as well to increase awareness on the possible threats and opportunities resulting from liberalization moves under AFTA and WTO.

Introduction on AFTA

  • What is AFTA/WTO
  • The objectives and basic framework of AFTA / WTO
  • General Agreement on Trade in Services (GATS)
  • Other related Agreements

COMPETITIVE STRATEGY

The aim of this course is to introduce participants to Porter’s model of competitive strategy. The emphasis is on using Porter’s model to decide on the appropriate competitive strategy for organizations.

Analyzing Competitive Scenario

  • Porter’s five forces of competition
  • Competitor analysis
  • Developing sutainable advantage
  • Between generic and hybrid strategy

Formulating the Strategy

  • Business level strategy
  • Corporate level strategy
  • Competitive dynamics

Management Ethics for Professionals

This 1 day program is designed to help students deal intelligently with the many social and moral issues one encounters in professional life and as a member of society in general. We will discuss the managerial assumptions and behavioral issues that impede or motivate executives to decide and/or act on his/her good intentions. This program is designed to create an awareness of the gray areas of ethical concerns. Finally, we will put these ethical theories into practice through examining specific moral issues facing the businessman/woman such as bribery, insider trading, discrimination, employees rights and others utilizing actual business cases.

Topic: The nature, scope and purpose of business ethics

  • Business Environment and the Forces Impinging on Businesses.
  • The Ethical Roots of the Business System.
  • The Relevance of Values in Management
  • Role of values and experiences of ethical inculcation in corporations
  • Ethical Leadership-Values, Ethics and Managerial roles –Managerial assumptions that can impede or encourage ethical behavior

Topic: Patterns of moral reasoning: ethical theories and justification for action taken

  • Theories and Principles of Ethical Conduct
  • Sources of knowledge on ethical and moral arguments

Consequentionalist

  • Egoism
  • Enlightened self interest
  • Utilitarianism

Topic: Patterns of moral reasoning: ethical theories and justification for action taken

Non-Consequentionalist

  • Virtue ethics- aristotle
  • Ross prima facie duties
  • Nozick theory of justce
  • Divine command ethics
  • Kantian ethics
  • Islamic ethics

Topic: Corporate Governance

  • Aims of Corporate Governance
  • Transparency.
  • Responsibility
  • Duties of Directors
  • Case Study: Security Commission Study on Corporate Governance in Malaysia

Topic: Business ethical dilemmas and challenges

  • Bribery
  • Insider trading,
  • Employee rights,
  • Affirmative action and discrimination,
  • Sexual harassment, whistle blowing,
  • Financial Reporting-Accounting problems
  • Case Study:Enron, WorldCom, Technology Resources Industries Bhd (TRI)
  • Discussion: How to make your workplace an ethically friendly organization

Executive Training – Certificate in Healthcare Management

Objectives

At the end the course, participants will be able to understand:

  • basic principles of effective communication to improve assertiveness, speaking and listening skills.
  • elements relating to HR and the various functions and aspects of HR.
  • importance of Total Quality Management in healthcare industry.
  • elements relating to performance management.
  • basic financial statements and to learn how to analyze financial information for effective planning and control.
  • management functions such as planning, organizing leading and controling.
  • patient psyhology.
  • the need for interpersonal skills

Management Centre of the International Islamic University Malaysia has designed the management course for those working in the healthcare industry

The course is tailormade to cater the needs of people currently working in hospital and allied health industries.

It is meant to enhance the skills needed to manage their respective organization successfully.
The course, once completed, will also fulfill the need of continuing professional development.

Who Should Attend

  • Supervisors
  • Managers
  • Ward Sisters
  • Matrons
  • Chief Nursing Officer
  • Medical Personnel
  • Others

DBA Overview

The Management Centre is pleased to announce that it will launch the Doctor of Business Administration programme soon. Kindly check our proposed programme structure and admission requirements. Official launch of the programme will be announced on the website.

Master of Business Administration

The International Islamic University Malaysia MBA programme was launched in 1995 as a part-time programme and has been well received by Malaysian executives. Following its success, a full-time MBA programme was introduced to cater for both local and international students. The MBA programme is specially designed to meet the needs of potential managers and executives. The programme is designed on the lines of American MBA programmes and provides students with a strong foundation in the concepts, principles and techniques of modern business management. The programme’s convenient modular format provides mid-career professionals an opportunity for both career advancement, as well as corporate networking.

MBA Programme Objectives

The programme is an intensive, intellectually challenging introduction to an advanced study of business management through the distinctive approach of providing a framework for analysis and implementation. Most courses are taught using the case methods to enable the integration of knowledge delivery with problem solving skills. Upon completing the programme, students will have gained:

• an integrated understanding of the core disciplines of management;
• develop the skills in solving business problems;
• develop leadership, communication and interpersonal skills through working in small
groups and involvement in presentations and discussions;
• acquire in-depth knowledge of their chosen areas of specialisation;
• the motivation to implement change and to improve existing management practices;
• an ability to withstand sustained pressure and to meet strict deadlines.

Master of Management Overview

Doctorate of Business Administration (DBA) is an executive programme based on scientific research activities, designed primarily for those with managerial working experience who wish to enhance their professional practice and deepen their management knowledge and skills in the field of business administration through intensive study and research. DBA aims at improving business and managerial practices by improving the students’ personal, intellectual and academic skills. Some of the objectives are:

• To relate scientific studies with practical issues of professional development.

• To advance the professional development of senior managers and other professionals in the field of business and management through the generation of knowledge that contributes to management practice and policy.

• To equip candidates with practical and applicable process management and research skills which will enable them to make key leadership contributions in their area(s) of specialisation.
• To provide a doctoral degree programme in Business Administration that integrates both Islamic and conventional perspectives that is at par with other international doctoral programmes in Business Administration.

• To produce intellectuals who have the expertise and abilities to make decisions and implement business policies which are effective and relevant based on Islamic principles.

• To encourage and promote research and development activities in the areas of Management, Marketing and Finance based on Islamic perspective.

MMgt at Manjung, Perak

The Management Centre offers a part-time MMgt programme in Manjung, Lumut, Perak Darul Ridzuan to cater to the needs of the clientele from government and private organizations who are based in the surrounding area. This programme is an extension of the existing MMgt programme based in International Islamic University Malaysia, Gombak and classes are held every weekend at the Universiti Kuala Lumpur (UniKL) campus in Seri Manjung.

The main purpose of the programme is to assist in the development of potential executives for higher managerial posts in their respective areas of work, who will be able to influence their organizations through ethical standards and better management skills.

The MMgt programme at Manjung will provide experiential learning through active class discussions and case analysis that emphasizes the enhancement of managerial skills suitable for a wide range of organizations. There are two intakes per year for the MMgt programme in Manjung which are in August and December.

Financing & Scholarship

The Management Centre, IIUM is pleased to introduce the Rector’s Fellowship which provides the means for outstanding International and Malaysian students to receive full scholarship and monthly stipends while enrolled in the MBA or MMgt programme. The objective of the Fellowship programme is to attract outstanding scholars to undertake their studies at the Management Centre.
To be eligible, candidates must enroll as full-time students and will be required to undertake the project paper option.

Details of the Fellowship

1. Open to full-time students (Malaysian and International).
2. Full-waiver of tuition fees.
3. Monthly stipend of RM1000.00.
4. Book allowance of RM250.00 per semester.
5. Return airfare for international students for one trip only.
6. On-campus accommodation (for unmarried students only).

Qualification and Selection Criteria

The following criteria will be necessary for successful candidates:
1. Outstanding academic track record with minimum CGPA of 3.50 or its equivalent at the undergraduate level.
2. Proficiency in English language and mathematics.
3. Leadership potential and impressive co-curriculum record.
4. The applicant has not received any financial assistance from any other sponsoring bodies.
5. Preference will be given to candidates with work experience.

Duration of the Fellowship

1. The scholarship will be granted for the period needed to complete the number of units required for the program applied. For the Rector’s Fellowship, it will be based on a fulltime study workload.
2. Any extension of the time period of the SCHOLARSHIP is subject to the progress report and approval of the Director of the Management Centre.

Duties of Recipients and Status of the Scheme

1. Recipients of the Rector’s Fellowship will be required to perform work for the Management Centre. Recipients would be assigned 10 – 15 hours of work per week.
2. The recipient’s status is the same as other full-time postgraduate students and is not considered an employee of the University.
3. There will be no annual leave, study leave or sabbatical leave granted. However, in special cases, leave may be granted upon approval by the Director of Management Centre.
4. The recipients MUST adhere to the rules and regulations for postgraduate students as stipulated by the University.
5. The recipients MUST adhere to the rules and policies of the award and terms of agreement as stated in the agreement booklet.
6. Adherence to (4) and (5) includes adherence to the Islamic dress code for Muslim recipients of the award.

To apply, please download the Fellowship application form and submit together with the MBA/MMgt application form.

2. Perbadanan Tabung Pengajian Tinggi Nasional (PTPTN)

The PTPTN education loan facility is opened to Malaysian students pursuing studies at the diploma, first degree, master, doctorate and professional courses levels in institutions of higher learning.

3. Majlis Amanah Rakyat (MARA)

Educational loan offered for bumiputra.

4. Employee Provident Fund (EPF) withdrawal

You may consider using part of your EPF savings to finance your education.

5. Malaysian Technical Cooperation Programme (MTCP) scholarship

The Malaysian Technical Cooperation Programme (MTCP) scholarship award provides opportunities for international students to pursue advanced academic study in Malaysia. This scholarship is offered by the Malaysian Government.

International Students

International students in Malaysia need to obtain a Student Pass from the Malaysian Immigration Department. The authorities will need to be satisfied that:

• You have been offered a place for a full time course at an approved public or private institution of higher learning.
• You have sufficient financial resources to support yourself in Malaysia without seeking employment.
• You are of good health and character and that you have a genuine intention to enter Malaysia solely for study purposes and intend to leave Malaysia upon completion of your studies.

Our university will prepare a student pass on your behalf in Malaysia before you arrive by submitting the following documents:

• Offer letter from the university.
• 2 photocopies of your passport.
• 2 photographs.
• Personal bond signed by our university.

Once your application is approved by the immigration, we will send you your student pass in a week time. After receiving the student pass, you can then make further arrangements to come to Malaysia.

Once you reach Malaysia, you are required to hand-over your passport to the Management Centre in order for us to arrange for your student visa.

Accommodation Options

On-campus accommodation

Elite Hostel – Single Executive Room
• Standard room (RM510/ month)
– attached bathroom with hot shower
– air condition
– standard bedroom set
– single sofa & coffee table

• Upgraded room (RM600/month)
With additional facilities
– TV , Mini refrigerator
– bedding set / duvet & bed sheet
– electric kettle
– drinking set

• Common facilities
– pantry
– coin operated laundry

Note:
The quoted rental rate excludes the electricity charges. Off-campus accommodation
There are several housing areas offering affordable apartments and houses near the campus.

University Facilities

• Classrooms
• Computer lab
• Student lounge
• Wireless internet
• Photocopy and binding services
• Musolla
• Roof garden
• Cafeteria
• Library
• Sports Complex
• Health Centre
• Banks
• Post-office

About the IIUM the University

The highly regarded International Islamic University Malaysia, built around the concept of the “Garden of Knowledge and Virtue”, was founded in 1983. It has since become one of the prominent universities, not only in Malaysia, also internationally. Over the last 20 years, the university has been host to students from more than 92 countries. The University’s uniqueness lies in its philosophy and curricula, which combine rigorous academic programs with Islamic social and moral values. The majority of the undergraduate and postgraduate programs are in the fields of Management, Engineering, Law, Science, Medicine, Education and Architecture. The University’s modern campus was officially opened in April 2001. Situated at the foot of the Gombak hillside, it is about 10 kilometers from Kuala Lumpur, the capital city of Malaysia.

The campus occupies an area of 288 hectares. The purpose built campus offers a complete range of facilities that includes on-campus housing, a large library with on-line access, a 24-hour clinic, cafeterias, auditoriums, communication facilities, computer labs, teaching and research labs, convenience stores, a post office and two banks. The University also provides various sports facilities such as an Olympic size swimming pool, two sport complexes, football fields, tennis courts, basketball courts etc. Similar facilities are also available on the IIUM’s two other branch campuses situated in Kuantan, Pahang and Petaling Jaya, Selangor. The University currently has a student enrolment totaling 16,000.

Meet the Alumni

Mohd Tarmidzi bin Ahmad Nordin
Etiqa Takaful Berhad

“It has been a pleasure to be tutored by professors who were very conversant with the applications of muamalat in the real world. Students were exposed to various practices all over the world and gained strong foundation in the applicable Shariah principles. The IIUM MBA has indeed enhanced my credibility to lead a Takaful company.”

Lim Eng Hwa
Principal Consult
Alaf Bestari Consult

“The arduous journey was really worth it. The in-depth coverage of the courses allows me to have a wider perspective of the projects I’ve worked on and enhanced my ability to dissect the problems at hand and focus on the key issues in resolving them. The program is definitely worth the time and effort.”

Kamal Azizi Safar
Network Planning Executive
Shell Malaysia

“The greatest thing about doing MBA part-time is that I got the chance to apply what I have learnt in class immediately at work and vice versa. Sharing experience is of utmost benefit especially with people from various professional fields. The IIUM-MBA programme is both challenging and accommodating to us working people.”

Tan Chee Seang
Factory Manager
Nestle Egypt SAE

“It is rare to learn the Islamic perspectives on management in an open environment which is not religion bound. The various Islamic values and principles serve me well in my current assignment, and have caused some amazement to my staff over here. The programme improved tremendously my business acumen to cope with what is expected of my job and the extra knowledge and skills for my career progression.”

Thilagavathy A/P Sivananthan
Partner Messrs Hisham Sobri & Kadir
Advocate & Solicitors

“Management as a subject was new to me, but the programme provided me with what I expected. The real test was not the part where one’s cognitive abilities were examined, but one’s mental stamina, endurance and resilience that were put to challenge. This has made the programme an invaluable experience for me.”